Shipping
Packages are generally dispatched same day or within 1 working day after receipt of payment and are shipped via priority air mail provided by Czech Post or by DHL international priority service. Worldwide shipment guaranteed.
Wordlwide priority airmail (Delivery maximum 14 working days) – 5.95$/€
DHL Express (Delivery maximum 3-4 working days) – 19,50$ (Canada, United States)
DHL Express (Delivery maximum 3-4 working days) – 15€ (Europe)
Free delivery with priority air mail if you buy over 38€ / $38 / £38. DHL express shipping cannot be free.
Please be aware that delivery during Czech public holidays is not possible. List of Czech public holidays can be found here.
In light of the coronavirus pandemic, we would like to inform you about the potential impact of the virus on postal dispatch and delivery services. Please allow for delays in delivery when placing your order.
Please note that the delivery time for priority air mail is estimated by the Czech Postal services, and can be longer for countries situated far from Czech Republic. For example Australia, New Zealand, South Africa and almost all South America.
Please note that we can not deliver lighters with DHL, if you choose DHL for lighters delivery, we will refund the difference in shipping price and ship it with priority mail.
Shipping fees include handling and packing as well as postage costs. DHL shipping fees are based on the weight of the package.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will be applied to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are sized up and your items are well-protected. If anything happened to the parcel, we will refund or replace the order, we will resend the package in case of lost only after 30 days from the shipping date. More on the Returns & Refund.
